Lesley Goldring
Director
Customer Experience and Customer Journey Expert.

Specialisms

Retail
Customer Experience & Journey
Mystery Shopping Programmes

Over the past 20 years, I have worked with many leading brands for both new product launches and advising on merchandising, promotions, and the customer experience for Nike, Apple, Sony, Ferrari, Orange, Ford, and Chrysler and with leading retailers including Boots the Chemist, House of Fraser and Big Yellow Storage.

I have also extensive experience of sporting events including Wimbledon, F1 Grand Prix, and many more. This broad experience base means I can bring an out-of-the-box approach that guarantees a fresh vibrant direction to enhance the customer journey backed up with the ability to advise on a full training programme for staff to ensure every opportunity is maximised.

Our Advisors are coming soon

Our Advisors are coming soon